To facilitate customer service and to enhance customer experience, most companies these days are setting up IVR prompts which offer multiple alternatives to the client and finally (in most cases) lead to a customer service agent. As such, a customer calling up at a customer care number that starts with an IVR normally gets the first impression about the company through an IVR menu. The voice of the artist is the first thing that strikes his ears.

Thus, if you are looking to get an IVR voice over done, you should choose an artist wisely. Choice of an artist would depend on various parameters such as the type of product / service, target age group, target geography etc. Basis, all these (and some other product specific parameters), the choice of an artist must be made prudently. Whether you need a male/female voice, a melodious / bass voice, a slow/fast intonation etc. would all depend on your exact requirement. However, a professional VO artist who has rich experience in the IVR voice over industry can handle such tasks with ease and good quality.