Get free quoteIf you have to handle large volumes of calls to boost company’s productivity, Professional Interactive Voice Response (IVR) Voice Over Services is your answer to all your problems. Voicecription team will help create multiple levels in your IVR. Our experts shall configure each level separately and design call flows to suit all designs. Our workflow is scalable to suit all sizes of business.
Voicecription carries out recording in hi-fi studios with the help of a wide array of voice over artists spread all across the world. We help you prepare Interactive Voice Response system that interacts with the callers through professional and business-like tone and voice. IVR automatically answers all your incoming calls and also adds a step further by routing specific incoming calls to the concerned extension based on caller’s inputs. Thereby it is our added responsibility to speak in concise and clear tone to convey the exact message.
IVR helps you handle a large volume of calls through your telephony system. Voicecription adds value to the efficient query resolution system of IVR by identifying and routing all the incoming calls to the right connect by means of clear and understandable instructions.
Since IVR is a self-service option to help incoming customers quickly find answers to their queries and works without any human intervention, it is necessary that the voice quality is suiting to the occasion. Voicecription selects the right voice with the right accent depending on the geography of the client to set instructions in a tone that is professional without being too intimate or too detached and cold. The automated system carries the extra burden of having the right proportion of warmth and compassion in the IVR as it is the first getaway for customers. Voicecription provides the necessary support to deliver a fast and satisfactory customer experience by catering to a variety of business in an efficient manner. We are a team having specialised and dedicated voice-over professionals offering high-quality IVR recordings to facilitate an error-free, rich and smooth customer experience.
