IVR Voice Over Services plays a major role in day-to-day life of an individual nowadays in this era of automation and technical support. For example IVR Voice Over Services comes into play when you call the service centre for repair of your household equipment or gadgets. You also hear IVR Voice Over Services support when you call a bank or any service provider, an educational institution or a hospital. You hear the voice guiding through a variety of menus or even guiding you to enter your pin number for your telephone banking account. Sometimes the IVR Voice Services guides you in feedback service calls to rate your satisfaction over a product or a service. IVR also known as Interactive Voice Response is an automated voice support that segregates your call to be addressed to various departments.

Most of the requirements are different from each other and the quality, one and texture of voice required for the various services differ with the nature of services. Warm, friendly, professional, encouraging or soothing, the nature of voice will depend on the purpose of the call and the institution which it is serving.

IVR Voice Over Services caters to all types of Indian clients. The tone and accent is maintained to be suited to Indian audience. The cultural nuances are also taken into consideration. The tone and voice should be engaging and familiar so that the audience does not feel alienated and readily participate. Proper quality check is done to deliver high-quality voice over. Technological advancement enables post-production services that involves editing of sound, synchronization, sound mixing, seamless recording and desirable file formats.

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