Get free quoteIVR Voiceover services refers to Interactive Voice Response (IVR) system that is used for guiding or instructing customers though a professional voice. The voice is recorded after being chosen from a voice pool to suit the exact purpose.
Human customer representatives cost companies more. Thus more and more companies are now employing IVR voiceover services to reduce the functional cost of human customer service representatives. Some companies prefer not to outsource IVR Voiceover Services to voice pools from other geographical boundaries for fear of losing credibility of the local customers.
The companies providing IVR Voiceover Services quote rates online and after the voice is selected through audition they give back recordings with a minimum turnaround time of 24 hours depending on the urgency of the project. Some companies also maintain a stable pool of voiceovers so that at any time when a change of script is required partially or totally, it can be achieved fast and without hitches.
Voice modulation with varied tones such as deep, smooth and friendly texture at times and intellectual, friendly and conversational at others is very often needed. Voices should also be versatile, soft, rich, resonant, authoritative, neutral or corporate as per client needs. These types of qualities are what clients look for when it comes to IVR Voiceover Services to suit various needs such as rating a product, a survey, an online training module, a banking service voice guide or an automated phone call reminder. Opportunities in IVR Voiceover Services domain are galore and the companies employ these facilities with the ultimate goal of providing a better customer experience.
