To facilitate customer service and to enhance customer experience, most companies these days are setting up IVR prompts which offer multiple alternatives to the client and finally (in most cases) lead to a customer service agent. As such, a customer calling up at a customer care number that starts with an IVR normally gets the […]

Legal Transcriptions act like a colossal water tide that law practitioners dodge every day. These transcriptions are imperative to law organisations/firms that chase reasonably priced legal transcription services in view of the fact that in-house legal transcriptionist averages over $800 per week which is quite the burden on the already booming expenditure of such firms. […]