Voice over artists in India are employed well in radios shows, movies, documentaries and television programmes as they lend their voices to bring life to the millions of advertisements and narrations every day.  As soon as you switch on the radio or television, the voice that you hear entertaining you with a light word or […]

A survey revealed that previously only 10-15% consumers thought IVR to be effective and easy to use service. Gradually, it was revealed that majority loved to use this self-service rather than talking to a live agent. However, for any company, managing these IVR prompts is a tricky thing. As in IVR, all information is delivered […]